PRIVATE POLICY

Maison de La Palingenèse
Effective Date: 01 September 2026

Maison de La Palingenèse (“Maison de La Palingenèse,” “the Maison,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, communicate with us, inquire about our offerings, purchase a garment, or engage our bridal couture services.

By using our website or providing information to Maison de La Palingenèse, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us when you interact with the Maison, including when you:

  • Submit an inquiry or contact form;

  • Request information about our offerings;

  • Schedule a consultation;

  • Purchase or reserve a silhouette;

  • Commission a bespoke garment;

  • Submit a deposit or payment;

  • Participate in fittings;

  • Communicate with the Maison by email, telephone, or other communication methods;

  • Subscribe to communications or marketing materials;

  • Participate in a Maison event, campaign, or promotional activity; or

  • Otherwise communicate with us regarding our services.

Depending on your interaction with the Maison, information may include:

  • Name;

  • Email address;

  • Telephone number;

  • Mailing and shipping address;

  • Wedding date;

  • Garment size and measurements;

  • Design preferences;

  • Styling preferences;

  • Appointment and fitting information;

  • Order and commission information;

  • Payment and transaction information;

  • Communications exchanged with the Maison;

  • Images or photographs voluntarily provided by you; and

  • Other information necessary to fulfill your commission or provide requested services.

We collect only information reasonably necessary for our business operations and the provision of our services.

2. BESPOKE CLIENT INFORMATION

Bespoke bridal commissions require the collection of information necessary to create a garment according to the client's specifications.

This may include body measurements, sizing information, fitting notes, design preferences, wedding dates, venue information, styling preferences, and other information relevant to the commission.

This information is treated as private client information and is used primarily to develop, construct, fit, deliver, and service the commissioned garment.

The Maison does not sell client measurements or bespoke design information to third parties.

3. HOW WE USE YOUR INFORMATION

We may use collected information to:

  • Respond to inquiries;

  • Communicate with clients;

  • Schedule consultations and fittings;

  • Process orders and payments;

  • Manage bespoke commissions;

  • Develop and construct garments;

  • Coordinate shipping and delivery;

  • Provide alterations and post-purchase services;

  • Maintain client records;

  • Provide customer support;

  • Process transactions;

  • Improve our website and services;

  • Send requested communications;

  • Send marketing communications where permitted;

  • Maintain business, accounting, and legal records;

  • Protect the security and integrity of our website and business; and

  • Comply with applicable legal obligations.

We do not use client information for purposes unrelated to the Maison's legitimate business operations without appropriate authorization.

4. PAYMENT INFORMATION

Payments may be processed through third-party payment processors.

Maison de La Palingenèse does not intentionally store complete payment-card information on its own systems when payment processing is handled by a third-party provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

Clients should review the privacy policies of applicable payment providers for information regarding their handling of payment data.

5. WEBSITE INFORMATION

When you visit our website, certain information may be collected automatically.

This may include:

  • IP address;

  • Browser type;

  • Device type;

  • Operating system;

  • Pages visited;

  • Referring website;

  • Date and time of access;

  • General geographic information; and

  • Website interaction information.

This information may be used to maintain website functionality, understand website traffic, improve the user experience, monitor security, and evaluate website performance.

6. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

  • Remember preferences;

  • Understand how visitors use the website;

  • Measure website performance;

  • Improve website functionality;

  • Analyze traffic; and

  • Support marketing or advertising activities where applicable.

You may be able to control or disable certain cookies through your browser or device settings.

Disabling cookies may affect certain website functionality.

7. COMMUNICATIONS & MARKETING

If you voluntarily subscribe to Maison de La Palingenèse communications, we may use your contact information to provide newsletters, collection announcements, Maison news, invitations, and other relevant communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Unsubscribing from marketing communications will not necessarily stop transactional or service-related communications concerning an existing order or commission.

8. SHARING INFORMATION WITH SERVICE PROVIDERS

Maison de La Palingenèse may share information with trusted third-party service providers when reasonably necessary to operate our business and fulfill your request.

These providers may include:

  • Website hosting providers;

  • Payment processors;

  • Shipping and delivery providers;

  • Scheduling platforms;

  • Email and communication providers;

  • Accounting and bookkeeping services;

  • Information technology providers;

  • Professional advisers; and

  • Other vendors necessary to fulfill a commission or provide requested services.

Third-party providers are expected to use information only for the purposes for which it is provided or as otherwise permitted by law.

9. LEGAL DISCLOSURES

We may disclose personal information when reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful governmental requests;

  • Protect our legal rights;

  • Enforce our agreements;

  • Investigate suspected fraud or unlawful activity;

  • Protect the safety and security of our clients, website, or business; or

  • Defend against legal claims.

We will seek to limit disclosures to information reasonably necessary for the applicable purpose.

10. CLIENT CONFIDENTIALITY

The Maison recognizes that bridal couture is a highly personal experience.

Information shared privately during consultations, fittings, design discussions, and commission communications will be treated as confidential business and client information, subject to the exceptions described in this Privacy Policy.

This may include:

  • Measurements;

  • Design concepts;

  • Wedding dates;

  • Wedding locations;

  • Personal correspondence;

  • Styling preferences;

  • Commission information;

  • Private photographs; and

  • Other information that a reasonable person would understand to be private.

The Maison will not intentionally disclose such information publicly except as permitted by the client, necessary to fulfill the commission, or required by law.

11. CLIENT PHOTOGRAPHS & IMAGERY

Maison de La Palingenèse may photograph garments, fittings, textiles, details, and completed commissions for archival and business purposes.

We will not intentionally use an identifiable image of a client for public marketing, advertising, editorial publication, social media, or other promotional purposes without appropriate permission.

Clients may communicate specific privacy preferences regarding photography before or during their commission.

Where a separate photography or image-release agreement exists, that agreement will govern the applicable use of images.

12. INFORMATION ABOUT CHILDREN

Our website and services are not directed toward children. We do not knowingly collect personal information from children in connection with our services. If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

13. DATA SECURITY

Maison de La Palingenèse takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted to or stored by us.

14. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legal interests.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Bespoke client records may be retained as part of the Maison's historical, operational, accounting, or legal records.

15. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate information;

  • Request deletion of certain information;

  • Request information regarding how your information is used or shared;

  • Withdraw consent where processing is based on consent;

  • Opt out of certain marketing communications; and

  • Exercise other rights provided by applicable law.

Requests may be submitted using the contact information provided below.

We may need to verify your identity before completing certain requests.

16. INTERNATIONAL CLIENTS

Maison de La Palingenèse serves clients domestically and internationally.

If you access our website or engage our services from outside the United States, your information may be transferred to, stored in, or processed within the United States or other locations where our service providers operate.

Privacy laws may differ between jurisdictions.

By engaging the Maison, you acknowledge that your information may be processed in accordance with applicable United States law and this Privacy Policy, subject to any mandatory rights provided by the laws applicable to you.

17. THIRD-PARTY WEBSITES

Our website may contain links to websites, social media platforms, payment services, or other third-party websites.

Maison de La Palingenèse is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website before providing personal information.

18. DO NOT TRACK

Some web browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance.

19. CHANGES TO THIS PRIVACY POLICY

Maison de La Palingenèse may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

When changes are made, the updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

20. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Maison de La Palingenèse
Email:hello@maisondelapalingenese.com
Website: www.maisondelapalingenese.com

Effective Date:01 September 2026
Last Updated:01 September 2026